What Grammarly Is (in plain English)

• Grammarly is an AI writing partner that helps you draft, edit, and polish text anywhere you work. It offers personalized guidance so your writing sounds clear, confident, and still like you. It also includes text generation when you need a fast first draft or a sharper rewrite. (support.grammarly.com)

Why Back Office Teams Care

• Less rework, more throughput. Catch issues early, tighten language, and move tickets, emails, docs, and SOPs forward faster.

• Consistent, on‑brand communication. Shared style rules and tone profiles keep vendor notes, HR updates, finance memos, and support replies aligned. (grammarly.com)

• Governance you can trust. Admin controls, DLP, encryption options (including BYOK), and confidential modes help you meet compliance requirements without slowing people down. (support.grammarly.com)

• Works where your team already writes. It sits inside browsers, desktop apps, and mobile, and supports major tools like Gmail, Outlook, Google Docs, Slack, Microsoft Office, Salesforce, and Zendesk—so there’s no context‑switching. (grammarly.com)

What It Actually Does

• Write and rewrite faster. Generate outlines and drafts, or rewrite full sentences for clarity, tone, and length—without losing your voice. (support.grammarly.com)

• Keep your authentic voice. Set your preferred tone and have Grammarly rewrite in your voice so it stays true to how you communicate. (support.grammarly.com)

• Stay on brand as a team. Use Style Guides and Brand Tones so everyone applies the same terms, spellings, and tone across messages and documents. (grammarly.com)

• Share knowledge in flow. Knowledge Share surfaces relevant company info as people type, reducing back‑and‑forth and hunting through files. (grammarly.com)

• See how readers will react. The Reader Reactions agent predicts likely takeaways and confusion points so messages land right the first time. (support.grammarly.com)

• Originality and transparency. Plagiarism checks, AI detection, and Authorship help teams submit clean, well‑cited work and show where text came from. (support.grammarly.com)

• Analytics for leaders. Track adoption, suggestion usage, and tone trends to spot coaching opportunities and ROI. (grammarly.com)

Plans at a Glance (United States)

• Free: Basic correctness, tone visibility, and 100 AI prompts to generate text. Good for light individual use. (grammarly.com)

• Pro (individuals or small teams up to 149 seats): Everything in Free plus sentence rewrites, tone adjustments, brand consistency tools, plagiarism and AI detection, and 2,000 AI prompts. Pricing is $12 per member/month when billed annually or $30 billed monthly. (support.grammarly.com)

• Enterprise (larger orgs): Everything in Pro plus unlimited members, custom roles and permissions, DLP, confidential mode, BYOK encryption, cost‑center visibility, and unlimited AI prompts. Contact sales to tailor security and rollout. (grammarly.com)

Security, Privacy, and Compliance (short and clear)

• Your words are yours. Grammarly does not sell your data and does not let partners use your content to train their models. You can opt out of product training, and sensitive fields (like passwords and payment forms) are not accessed. (support.grammarly.com)

• Enterprise‑grade controls. Encryption in transit and at rest, optional BYOK, SSO/SCIM, Managed Mode to block personal accounts at work, and DLP that sanitizes sensitive patterns (e.g., SSNs, credit cards) before processing. (support.grammarly.com)

• Attestations and frameworks. SOC 2 (Type 2), ISO 27001/27018 (and more), GDPR/CCPA alignment, and HIPAA support (BAA available on Enterprise). (grammarly.com)

• Current policy. Privacy Policy effective March 28, 2025 outlines data handling and scope for individual vs. enterprise‑managed accounts. (grammarly.com)

Where It Works (so rollout is painless)

• Across 500,000+ apps and sites, including your core back‑office stack: browsers, desktop apps, mobile, and tools like Gmail, Outlook, Google Docs, Slack, Microsoft Office, Salesforce, and more. (grammarly.com)

Proof it Moves the Needle

• Organizations report an average 17× ROI and about $5,000+ in annual productivity savings per employee when Grammarly is deployed company‑wide. Case studies show 19–28× ROI in some teams. (grammarly.com)

Quick Back Office Rollout Guide

• Pick the plan and scope. Start with a pilot in Ops, Finance, HR, or Support; graduate to Enterprise for advanced controls.

• Connect identity and controls. Turn on SSO/SCIM, configure Managed Mode, DLP, and (if needed) BYOK to align with your data policy. (support.grammarly.com)

• Codify the voice. Add a Style Guide and Brand Tones so vendor messages, case notes, and SOPs stay consistent. (grammarly.com)

• Seed knowledge. Populate Knowledge Share with FAQs, policy snippets, and product details to reduce shoulder‑tapping. (grammarly.com)

• Measure and coach. Use Analytics to track usage and tone trends; share wins and guidelines in weekly ops huddles. (grammarly.com)

Handy Extras for Students and EDU Teams

• Plagiarism checks, AI detection, and Citations. Check originality, detect AI‑like passages, and auto‑generate APA/MLA/Chicago citations. Authorship helps show what was typed, pasted, or AI‑assisted for transparency. (support.grammarly.com