What Dropbox Sign is (in plain English)

• Dropbox Sign (formerly HelloSign) is an eSignature tool that helps you send, sign, and track agreements without printing or chasing emails. It keeps a defensible audit trail on every document and offers unlimited signature requests on paid plans, so your team can move work forward with less friction. (dropboxsign.com)

Why Back Office teams care

• Standardize and speed up routine paperwork (vendor contracts, NDAs, onboarding docs) with reusable templates and automated reminders, so operations run predictably. (dropboxsign.com)

• Prove who did what, when with non‑editable audit trails and tamper‑proofing, which is key for audits, disputes, and regulated workflows. (dropboxsign.com)

• Reduce context switching by working inside the tools you already use (Salesforce, Google Workspace, Slack, Dropbox), cutting busywork for lean teams. (sign.dropbox.com)

What you can do (the essentials)

• Send, sign, track

• Drag‑and‑drop fields, required signers, reminders, and status tracking keep signatures moving without manual follow-ups. Documents are tamper‑proof and carry a time‑stamped audit trail. (dropboxsign.com)

• Work from the tools you use

• Salesforce: prep, send, and store signed files right in CRM.

• Google Workspace: send/sign from Drive.

• Slack: get real‑time notifications and daily summaries in channels. (sign.dropbox.com)

• Stay compliant and secure

• Legally binding under ESIGN and UETA, with strong security controls and certifications (e.g., SOC 2 Type II, ISO 27001/27018, GDPR, and optional HIPAA with BAA on qualifying plans). (experience.dropbox.com)

• Authenticate signers when needed

• Add access codes or SMS verification to ensure the right person signs. Admins can enforce these options org‑wide. (help.dropbox.com)

• Scale with an API

• Embed signing in your product or portal, use SDKs (Python, Ruby, PHP, Java, Node.js, C#), and monitor calls from an API dashboard. Optional QES/eID and data residency are available for stricter workflows. (dropboxsign.com)

Mobile and on‑the‑go (what’s true today)

• You can self‑sign PDFs on iOS and Android via the Dropbox mobile app and sign/send through the web on mobile browsers. Note: the dedicated Dropbox Sign mobile app was retired on September 26, 2024. (help.dropbox.com)

Pricing at a glance in the U.S. (as of November 21, 2025)

• Essentials (individual): $15/month billed annually.

• Standard (teams): $25/user/month billed annually.

• Premium: custom quote for larger or more regulated teams.

• There’s also a Free plan that lets you send 3 signature requests per month (good for very light use).

• The API has tiered pricing by monthly request volume with a free test mode; production tiers start at defined request minimums. (dropboxsign.com)

Security and compliance (the quick version)

• Audit trails are non‑editable and include IDs, timestamps, IP/user‑agent data, and hashed records to detect tampering. (help.dropbox.com)

• Platform compliance includes SOC 2 Type II, ISO 27001/27018, GDPR, and legal frameworks (ESIGN, UETA, eIDAS). HIPAA support is available with a signed BAA on eligible annual plans. (experience.dropbox.com)

• 2FA via authenticator apps is available to all users; SMS 2FA and optional SMS delivery/authentication for signers are available on specific plans/add‑ons. (help.dropbox.com)

A candid note on risk (useful for Back Office)

• In April 2024, Dropbox disclosed a security incident limited to the Dropbox Sign environment. Dropbox reset passwords, rotated API keys/OAuth tokens, logged devices out, and completed the investigation, reporting no evidence of access to document contents or payments. This is relevant for vendor‑risk reviews and change logs. (sec.gov)

Where Dropbox Sign fits in a solid Back Office setup

• Operations and Procurement: standardize vendor agreements and MSAs with templates and approval steps, then track completion in Slack/Salesforce. (dropboxsign.com)

• HR and People Ops: automate onboarding packets and policy acknowledgments with reminders and auditability for compliance. (dropboxsign.com)

• Finance and Legal: reduce cycle time on SOWs and renewals; keep defensible records with audit trails for audits and disputes. (help.dropbox.com)

• IT/Admin: enforce org‑wide settings (auth methods, branding, data retention), integrate SSO/SCIM via Dropbox ecosystem, and embed flows with the API when you outgrow email‑based processes. (dropboxsign.com)

Bottom line

• If you want an easy, compliant, and integration‑friendly way to run agreements at scale, Dropbox Sign checks the boxes for Back Office: fast workflows, strong auditability, and predictable pricing—with room to grow via the API when you need it. (dropboxsign.com)