What Sentry is (in plain English)

Sentry is a developer-first platform that helps you spot issues in your apps, understand exactly why they happen, and fix them fast. It brings errors, performance data, logs, replays, and code coverage into one place so engineering, QA, and support can work from the same source of truth. Millions of developers and 100k+ organizations rely on it to keep software healthy. (sentry.io)

What you get out of the box

• Error tracking that shows real root cause. See stack traces, breadcrumbs, suspect commits, and owner hints so the right person can fix the issue quickly. (sentry.io)

• Performance monitoring (tracing) that’s actionable. Track slow endpoints, N+1 queries, and long tasks; bubble up “Performance Issues” automatically instead of hunting through dashboards. Dynamic Sampling and Profiling help you control spend and pinpoint hot paths. (sentry.io)

• Session Replay for “see-what-the-user-saw” context. View a video-like reconstruction of the DOM around an error or slowdown—masked by default to protect sensitive data. (docs.sentry.dev)

• Logs, connected to traces and errors. Stream structured logs into Sentry and view them right alongside stack traces and spans; every plan includes a starter log allocation so you can try it without extra tooling. (sentry.io)

• Code coverage inside the stack trace. With Codecov by Sentry, see which parts of the failing code were untested so you can prevent repeat incidents and strengthen tests where it matters. (sentry.io)

Why this matters for a solid Back Office

• Faster triage across teams. Support sees the replay, engineering sees the stack trace and linked logs, and Ops sees the trace—no more context switching or guessing. (sentry.io)

• Cleaner handoffs and less rework. Performance issues are auto-grouped and code coverage shows gaps, so fixes are targeted and future regressions are less likely. (sentry.io)

• Audit-ready visibility. Session Replay and logs provide a clear timeline of what happened, while role-based views and data-scrubbing help you keep sensitive information out of the wrong places. (docs.sentry.io)

• Cost control without blind spots. Use sampling and span/log quotas to keep telemetry spend predictable while still capturing the data you need when something breaks. (sentry.io)

• Continuous learning. Each incident teaches you something: improve tests (coverage), tighten alerts, or refine sampling. That’s how teams get measurably better over time. (sentry.io)

Where Sentry fits in your stack

• Broad language and framework support. JavaScript/TypeScript (React, Next.js, Vue, Angular), Python, Java, .NET, Go, mobile, and more—set up with a few lines of code. (sentry.io)

• OpenTelemetry friendly. Already instrumented with OTel? Send that data to Sentry and get code-level views without reworking your setup. (sentry.io)

• Works with the tools you already use. Integrations for GitHub, GitLab, Bitbucket, Jira, Linear, Slack, PagerDuty, Vercel, Netlify, Cloudflare Workers, and many others—so issues route and notify where your team lives. (sentry.io)

Privacy, security, and compliance (the “can we use this?” checklist)

• Private by default replays. Text and images are masked before leaving the browser; you can fine-tune what’s visible. Server-side scrubbing removes common sensitive patterns (like card numbers) if anything slips through. (docs.sentry.io)

• SOC 2 Type 2 and ISO 27001. Certificates and reports are available to customers directly in-app. (sentry.dev)

• HIPAA-ready with a BAA. Sentry offers a Business Associate Amendment on qualifying plans; the BAA applies to Session Replay data too if you elect to send PHI. (sentry.zendesk.com)

• GDPR/CCPA support and data residency. Data Processing Addendum, EU-U.S. Data Privacy Framework self-certification, and hosting options in the U.S. and EU to meet policy requirements. (sentry.io)

Extra goodies for operations hygiene

• Cron and uptime monitoring. Track scheduled jobs, get alerted on failed check-ins, and verify URL availability from multiple regions with sensible thresholds. (sentry.io)

• Dashboards and alerts. Create metric alerts and dashboards so Back Office and leadership can see stability trends without digging into code. (Included in current plans with recent plan updates.) (sentry.zendesk.com)

A quick “day-in-the-life” example

• An end user reports a checkout glitch. You pull up the error and see the exact trace linking the slow API call. The replay shows the empty coupon field and where the UI stalled. Logs confirm a 500 from a third-party service right before the exception. The fix ships with a unit test where coverage was missing. Everyone’s aligned, the incident is documented, and similar issues get caught earlier next time. (sentry.io)

Bottom line

If you want your Back Office to be resilient and your engineering team to move fast without breaking trust, Sentry gives you a single, developer-friendly place to see problems clearly, fix them quickly, and improve continuously—without bolting together a half-dozen tools. (sentry.io)