What do you get?
A 30‑minute Focused Definition Session: rapid alignment on your challenge, goals, constraints, and KPIs—augmented with AI-assisted insights. You leave with concise minutes, clear decisions, and next steps in a shared Microsoft Teams workspace.
End‑to‑end front‑end audit: UX and information architecture review, messaging clarity, Core Web Vitals and page speed, accessibility, and mobile-first flow analysis—prioritized into quick wins and high‑ROI bets.
Conversion blueprint: journey mapping from first impression to checkout/demo, wireframes of key pages, micro‑copy prompts, and a lightweight design‑system snippet library for reusable UI patterns.
Delivery plan and execution: a transparent backlog, owners, and timeline—implemented by a single accountable expert (no handoffs) to move from strategy to done.
Measurement that proves impact: analytics instrumentation, event taxonomy, baseline dashboard, and an A/B testing roadmap to continuously optimize.
Context fit: plugs into Website Design & Management so your online presence attracts and converts more of the right customers, faster—delivered by Back Office Guide’s one‑stop, partner‑style approach.
Why does it matter?
Converts experience into revenue: faster loads, clearer messaging, and trust‑building UI lift conversions—directly increasing sales and pipeline quality.
Speed to value: the short, focused session creates immediate momentum and alignment—no agency overhead or fragmentation.
Lower risk, higher accountability: one expert from definition through delivery ensures coherence, fewer reworks, and measurable outcomes.
Scale without chaos: reusable components and consistent patterns cut future build costs and accelerate campaigns.
Compounding improvement: data‑informed iterations (test, learn, ship) create a continuous growth loop that keeps raising conversion and customer lifetime value.
Infrastructure
Impact on
This is all included
Total Credits
10K
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Terms & Conditions
These Terms govern the Front‑End Perfection Journey (the Service) provided by Back Office Guide (the Provider) to the undersigned client (the Client) via an agreed order, proposal, or statement of work (the Order). The Provider’s site is backoffice.guide.
Scope and Deliverables
- Deliverables may include: front‑end/UX audit, prioritized recommendations, copy and information architecture improvements, updated flows/wireframes/UI comps or prototypes, acceptance criteria and implementation guidance, integration notes to align with your operating stack, and a measurement plan.
- Exclusions unless expressly stated in the Order: backend development, hosting, ongoing maintenance, legal/compliance or accessibility audits, third‑party subscription fees, ad spend, and data migration.
Client Responsibilities
- Provide goals and audience insights (success metrics, key segments, user journeys, known frictions), timely access to stakeholders, analytics, CMS/design files/repos, brand assets/content, and a single decision‑maker.
- Confirm content accuracy and obtain necessary rights/permissions. Delays or incomplete inputs extend timelines and may incur standby charges.
Process, Revisions, and Acceptance
- Process typically includes discovery, audit, workshops, design/flow updates, and handoff/implementation guidance.
- Revisions: up to 2 rounds per deliverable (reasonable, non‑directional changes) if requested within 10 business days of delivery. Additional or directional changes require a Change Order.
- Acceptance: deliverables are deemed accepted upon written approval or 5 business days after delivery if no material issues are raised.
Fees and Payment
- Fees, milestones, currency, and taxes are set in the Order. Unless stated otherwise: 50% non‑refundable commencement fee, 50% at final delivery. Out‑of‑pocket expenses are billable. Late amounts accrue 1.5% per month (or the legal maximum). Provider may suspend work for non‑payment.
Changes and Out‑of‑Scope
- Material scope changes (e.g., new pages, features, brand shifts) require a written Change Order billed at the then‑current rates and may reset timelines.
Intellectual Property and Portfolio Rights
- Upon full payment, Client owns the final approved deliverables created specifically for the Client. The Provider retains all pre‑existing IP, tools, templates, and know‑how, and grants Client a license to any embedded Provider materials necessary to use the deliverables.
- Provider may reference the engagement and use non‑confidential, non‑sensitive visuals for portfolio/case studies; Client may opt out in writing before publication.
Confidentiality and Data
- Each party will protect the other’s Confidential Information. If personal data is involved, Client is controller and warrants a lawful basis; Provider acts as processor and will implement reasonable security. No sensitive personal data should be shared unless required and agreed in writing.
Third‑Party Services
- The Service may recommend or interface with third‑party tools. Client remains responsible for accounts, fees, SLAs, and terms. Provider is not liable for third‑party failures or changes.
Warranties and Disclaimers
- Provider will perform with reasonable skill and care. The Service does not guarantee specific outcomes (e.g., conversion lift, rankings, uptime). Compliance efforts are limited to the agreed scope.
Liability
- To the maximum extent permitted by law, indirect, consequential, and lost‑profit damages are excluded. Provider’s aggregate liability is capped at fees paid by Client for the Service in the 3 months preceding the claim, excluding willful misconduct or fraud.
Termination
- Either party may terminate for material breach with 10 business days’ cure. Client may terminate for convenience with written notice; Client pays for work performed, committed expenses, and the non‑refundable commencement fee. Sections on IP, fees, confidentiality, and liability survive.
Force Majeure
- Neither party is liable for delays or failures caused by events beyond reasonable control.
Governing Law; Dispute Resolution
- These Terms are governed by the laws of the Provider’s principal place of business, and disputes will be brought in its competent courts unless the Order states otherwise.
Order of Precedence; Notices
- If these Terms conflict with the Order, the Order controls. Notices may be given by email to the addresses in the Order.
Apps & Infrastructure
OneCore for the Front-End Perfection Journey
OneCore is the optional infrastructure layer that lets you launch the Front-End Perfection Journey fast—without juggling multiple vendors or tool subscriptions. It provides pre-vetted, pay-per-use components that connect your refined front end to your operations, so your team can focus on goals, audience insights, and key user journeys while we handle the technical setup.
Included OneCore options for this service:
- Landing Webpage: A conversion-focused page to deliver your clarified messaging and streamlined flows from day one.
- Custom Domain: Branded, secure domain setup to build trust and improve discoverability.
- Professional Form: Robust, compliant forms for lead capture and user feedback, integrated with your back-office workflows.
With OneCore, you get a turnkey path to eliminate friction (unclear copy, confusing flows), align stakeholders, and ship a cohesive experience—no extra subscriptions required. Prefer using your own stack? You can also run this transformation with your own tools (e.g., Framer) while we guide implementation.