Bill-it: IT Controller Service, in plain English

• Bill-it helps you get a clear, trusted handle on your IT money matters. We turn scattered costs into transparent numbers, align spend with business value, and keep your budgets on track without the spreadsheets headache.

• You can engage us for projects, interim IT controller support, or hands‑on workshops—whatever fits your stage and pace.

Who this is for

• Companies that want IT to speak the same language as Finance and the business.

• Teams tired of fuzzy IT costs and month‑end surprises who want clean allocations, predictable budgets, and audit‑ready data.

• Organizations moving to cloud or shared services and needing showback/chargeback clarity and budget discipline. (en.wikipedia.org)

What you get

• Transparent IT cost model. We design a cost taxonomy that maps every dollar from the general ledger to services and consumers, so you can see what’s spent, where, and why. This follows proven TBM-style structures to link cost, consumption, and value. (tbmcouncil.org)

• Optimized IT spend. We identify rightsizing opportunities (licenses, vendors, cloud resources), reduce waste, and spotlight investments that actually move the needle.

• Budget compliance and predictability. We set up practical guardrails, rolling forecasts, and variance tracking so budget owners know their runway and can act early.

• Clear showback/chargeback options. We implement simple, fair models to create accountability without friction—start with showback and scale to chargeback when you’re ready. (en.wikipedia.org)

• Dashboards and reports Finance will trust. We build executive views, unit‑cost metrics, and trend lines that speed up month‑end close and support smart decisions.

• ITIL‑aligned practices. We embed service financial management practices so you operate with consistent, recognized methods. (atv.peoplecert.org)

How it works

• Discover and baseline. We review your current GL, CMDB, service catalog, contracts, and cloud bills to create a fact‑based starting point.

• Design the cost model. We agree on cost pools, allocation rules, and consumer views that fit your structure (think TBM layers: cost pools → resource towers → solutions → consumers). (tbmcouncil.org)

• Build the rhythm. We set up monthly processes for data loads, reconciliations, variance reviews, and improvement backlogs so this runs smoothly after go‑live.

• Coach and handover. We train your team and document everything—so your Back Office can keep delivering without constant external help.

Why this matters for a solid Back Office

• Faster, cleaner close. With standardized allocations and reconciliations, Finance spends less time chasing context and more time on analysis.

• Better planning. Unit costs and demand signals help you budget with confidence and tie spend to outcomes the business cares about.

• Stronger controls. Clear ownership, documented rules, and audit trails reduce risk and make compliance conversations straightforward.

• Real value conversations. When IT, Finance, and the business share one ledger of truth, prioritization becomes easier and trust goes up. Frameworks like TBM exist precisely to enable this transparency and value link. (cio.gov)

Where our approach is anchored

• ITIL 4, Service Financial Management. We align to ITIL 4 practices so your processes match widely accepted service management standards and language. (atv.peoplecert.org)

• TBM (Technology Business Management). We use the TBM taxonomy to categorize costs consistently and connect technology spend to business value. (tbmcouncil.org)

• FinOps for cloud spend. We apply FinOps principles so engineering, product, and finance collaborate in near real time and decisions follow value, not just totals. (finops.org)

Engagement options

• Project management. We run end‑to‑end implementations—from scoping and data wrangling to dashboards, testing, and roll‑out—with clear milestones and owners.

• Interim IT Controller. We step in to steady the ship, run monthly IT financials, and upskill your team while you hire or reorganize.

• IT Controlling workshops. We run practical sessions to align stakeholders, pressure‑test allocation rules, and set up KPIs and governance you can stick to.

Typical deliverables

• Cost model and allocation playbook with CapEx/OpEx treatment and rate cards.

• Service catalog costing and unit‑cost definitions for showback/chargeback readiness. (en.wikipedia.org)

• Reporting pack (executive dashboard, variance analysis, forecast view, unit economics).

• Operating cadence (monthly close checklist, reconciliation steps, governance RACI).

• Skills uplift through coaching on TBM/ITIL/FinOps basics tailored to your stack. (tbmcouncil.org)

Results you can expect

• Clear cost-to-value stories that make portfolio and modernization decisions easier.

• Lower run costs from waste reduction and smarter vendor and license management.

• Cloud spend under control with shared accountability and real‑time insights. (finops.org)

• Happier Finance partners thanks to predictable numbers and fewer surprises.

KPIs we track with you

• Unit cost trends (per user, per app, per ticket, per compute hour).

• Budget variance and forecast accuracy by service and by business unit.

• Optimization savings (licenses reclaimed, right‑sized resources, vendor consolidation).

• Allocation coverage and accuracy to ensure fairness and trust.

Getting started

• Share your current cost view and top pain points. We’ll suggest a right‑sized starting scope that shows value fast—often within a single quarter—then scale from there. Our goal is simple: make your Back Office calm, predictable, and value‑focused, with IT spend that everyone can understand and stand behind.