What Miro is — in plain English

Miro is a visual workspace where teams think together and turn ideas into plans on an infinite canvas. It brings AI, Docs, Tables, Slides, Diagrams, and even Prototypes into one place so you can brainstorm, make decisions, and ship work without hopping tools. Today it powers collaboration for 100M+ people, 250,000+ companies, with 250+ integrations and 6,000+ templates, so you don’t start from scratch. (miro.com)

Why back‑office teams love it

• It helps you turn messy processes into clear, shared workflows—great for SOPs, approvals, handoffs, and audits.

• You can diagram processes (BPMN, swimlanes), attach policies, and track owners so everyone knows what to do next. (miro.com)

• Docs, Tables, and Slides live on the same board as your diagrams and notes, so context never gets lost between tools. (community.miro.com)

• AI speeds up the boring parts—summaries, clustering, sketch‑to‑diagram, and catch‑up—so teams focus on decisions, not housekeeping. (community.miro.com)

What you actually get on the canvas

• Formats built in: Docs for SOPs and policies, Tables for trackers, Slides for updates, Diagrams for process maps, and Prototypes for clickable flows you can test before committing. Switch views with Focus modes when you need a distraction‑free look. (community.miro.com)

• Diagramming at scale: 3,000+ shapes and packs (BPMN, UML, ERD, cloud icons) to map anything from procurement to IT change control. (miro.com)

• Templates and Blueprints: Start fast with Miro’s templates and community “Miroverse,” then level up with new Blueprints—multi‑step, pre‑structured spaces that lay out an entire workflow (OKRs, roadmap planning, AI initiatives) across boards and formats. (miro.com)

AI that quietly saves hours

• Catch‑up: Get an AI visual digest of board changes and comments so you can see what matters in seconds. No spelunking through threads. (miro.com)

• Sketch to Diagram + Text to Diagram: Turn screenshots or hand‑drawn flows into clean, editable diagrams—perfect for documenting current‑state processes. (miro.com)

• Create with AI across formats: Convert stickies to tables, diagrams to docs, or generate Prototypes directly from prompts to pressure‑test a process or portal before build. (miro.com)

Automate repeatable work with Blueprints

• Use Blueprints to standardize recurring back‑office cycles—quarterly planning, vendor onboarding, month‑end close—so every run starts with the right boards, formats, and checkpoints already wired in.

• This makes workflows scalable, repeatable, and auditable, and it helps new teammates ramp faster because the path is laid out for them. (miro.com)

Integrations that stitch your stack together

• Connect Miro to Microsoft 365, Google Workspace, and Atlassian so files, issues, and meetings flow into one place. No more tab chaos. (miro.com)

• Enterprise admins can wire up SSO, SCIM, SIEM, and Software Asset Management (e.g., ServiceNow, Productiv, Zylo) for governance and reporting without manual wrangling. (help.miro.com)

• Use synced copies to reuse content across boards and keep everything in sync automatically—great for policy updates or standard process blocks. (miro.com)

Security, privacy, and governance you can take to audit

• Enterprise‑grade security with SOC 2 Type II, ISO 27001, and SOC 3; SAML‑based SSO and SCIM for user lifecycle; and SIEM export for centralized logging. (help.miro.com)

• Data residency options: default EU for all plans, plus US and AU regions for Enterprise—helpful for regulated data and performance. (help.miro.com)

• AI governance: Miro AI data is processed in‑region, isn’t retained for model training, and conforms to the same security standards as the platform. Guests/visitors can’t use AI, so access stays controlled. (help.miro.com)

Where it fits in a solid Back Office

• Document and maintain SOPs in Docs right next to the BPMN flow that shows how the work actually moves.

• Run RACI and approvals on the board, then log decisions in a Slide or Table everyone can find later.

• Map procure‑to‑pay, hire‑to‑retire, or incident‑to‑resolution with swimlanes, attach evidence, and hand off to Jira/ServiceNow where needed. (miro.com)

• Standardize onboarding and month‑end with Blueprints, so every cycle starts with the same checklists, owners, and definitions of done. (miro.com)

Proof it moves the needle

Teams that consolidate planning and execution in Miro report up to 3.6x faster time‑to‑market and 50% shorter planning cycles—a big deal when your back office sets the pace for the rest of the business. (miro.com)

Who it’s for

• Startups that need structure without bureaucracy.

• Mid‑market ops and IT looking to standardize workflows across tools and teams.

• Enterprises that need governed collaboration with SSO, SCIM, SIEM, and data residency baked in. (help.miro.com)

Bottom line

If you want a back office that’s well‑documented, clearly mapped, automated where it counts, and easy to audit, Miro gives you the canvas, the AI, and the governance to make it happen—without slowing teams down. (miro.com)