What Taxfix is (in plain words)

• Taxfix is a simple way to do German income taxes, either by yourself in an app or by handing everything to a certified tax advisor through the Expert Service. You answer clear questions, see a refund estimate upfront, and submit digitally to the tax office. (taxfix.de)

• It sends your return securely via the official ELSTER interface, so you don’t need to use the ELSTER portal yourself. No paper, no forms. (support.taxfix.de)

• At scale, the platform has processed millions of returns and helped secure billions in refunds, so you’re not testing a niche tool. (taxfix.de)

Why this matters for a solid Back Office

• Less friction for employees in Germany. Team members get a guided Q&A flow, status tracking, and support, which cuts the number of “How do I file?” questions your back office has to field. (support.taxfix.de)

• Cleaner documentation. Staff can access the ELSTER PDF and transmission logs in-app, making it easy to archive what was filed and when. That supports audits and year-end close. (taxfix.de)

• Deadline discipline. The app reminds users of timing. If they choose the Expert Service, they benefit from an extended filing deadline (for example, for the 2024 tax year, until April 30, 2026), which reduces last‑minute rush. (taxfix.de)

• Employer-friendly option. There’s a program for employers to boost employee net pay and offer Taxfix more broadly as a benefit, improving satisfaction without heavy HR overhead. (taxfix.de)

How it works (fast and friendly)

• Self-service: Register on mobile or web, answer about 70 tailored questions, preview your estimated refund for free, and only pay when you submit to the tax office. (taxfix.de)

• Expert Service: Upload a few documents and let an independent, state‑certified tax advisor prepare and check your return. You review, approve, and it’s sent via ELSTER. You also get help if the tax office asks follow‑up questions. (support.taxfix.de)

• Prefilled data (when possible): With your consent, Taxfix can pull certain data from the tax office to save time and reduce typos. If you already have your own ELSTER account, you can still file, but you may need to enter some details manually. (support.taxfix.de)

Pricing at a glance (transparent and predictable)

• Do it yourself: From €39.99. Without subscription it’s typically €49.99 (single) or €69.99 (joint). There’s also a “Pay later” option at €59.99 (single) or €79.99 (joint), charged after your assessment or within 150 days. (support.taxfix.de)

• Expert Service: 20% of your refund, minimum €99.99. If there’s no refund or you owe taxes, you pay €99.99. Billing happens after the tax office processes your case. (support.taxfix.de)

• Good to know: You can try the app, see your estimated result, and only pay when you actually submit. No surprises. (taxfix.de)

Security and compliance (what your back office wants to hear)

• Encrypted by default. Data is encrypted in transit and at rest, processed under GDPR and German BDSG rules, and transmitted via the official ELSTER interface. (support.taxfix.de)

• EU hosting and standards. Servers are mainly in Germany/EU and aligned with GoBD and DSGVO, with modern encryption and audited infrastructure. (taxfix.de)

• Clear data handling. Identity verification and document processing follow defined legal bases, and the ELSTER PDF and electronic assessment can be retrieved in‑app for records. (taxfix.de)

Where Taxfix fits geographically

• Taxfix focuses on Germany and, at group level, expanded into the UK, Spain, and Italy by acquiring TaxScouts in 2024. If you employ people across these markets, there’s group expertise you can tap into. (taxfix.de)

The bottom line for operations

• Simple to use, hard to mess up. The guided flow and refund preview help employees file correctly the first time, which means fewer corrections and fewer tickets to your team. (taxfix.de)

• Auditable and organized. Built‑in logs, ELSTER PDFs, and secure storage make it easier to maintain a clean paper trail for compliance, audits, or relocations. (taxfix.de)

• Scales with your workforce. Whether employees self‑file or use the Expert Service, the process is digital, repeatable, and consistent year over year. That’s exactly what a solid back office needs. (taxfix.de)

Quick recap

• Fast setup, real refund estimates, ELSTER submission, strong security, and employer options make Taxfix a practical choice for teams with German tax needs today, and a helpful building block for a resilient, employee‑friendly back office. (support.taxfix.de)